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Handle Batch Payouts

Prepare a File

Definition

A comma-separated values (CSV) file is a delimited text file that uses a comma to separate values. Each line of the file is a data record. Each record consists of one or more fields, separated by commas. The comma as a field separator is the source of the name for this file format. A CSV file typically stores tabular data (numbers and text) in plain text, in which case each line has the same number of fields.

The CSV file format is supported by almost all spreadsheets and database management systems, including LibreOffice Calc, Microsoft Excel, Numbers, KCells, Google Spreadsheets. Separator selection is defined when creating or importing a file.

Separator Options

PaymentsTrust uses a comma , in batch payouts as the column separator and a semicolon ; as the separator for properties in objects.

The top row of the table should contain the column headings:

  • service as a payout service (payout method + currency code)
  • service_amount as a payout amount in the chosen currency
  • fields_data is an object with payment details (for example, an account or a credit card number)
  • reference_id is a unique payout item ID

All the following rows are the values of the associating fields.

You can also add columns for objects with client data: customer and customer_metadata. If either one or both these objects are present in the row, you must specify the reference_id in the customer object field. Thus, the customer's updated data and the corresponding payout record will be added to the customer section database.

The platform checks all table rows for the number of characters to compare them with restrictions on the chosen payment method and the total number of characters in the file that must not exceed 100,000 Base64 characters. Thus, depending on the average number of characters in the row, you can prepare to send up to 1000 transactions in one file.

Example of a batch payout table 
service,service_amount,fields_data,reference_id,description,customer,customer_metadata
test_usd,100,account:587964,BI10,test,reference_id:example_ref1;email:[email protected];phone:+12345678945;name:John Snow,""
swift_usd,1,swift_code:TESTUAUKXXX;account_number:GB94BARC193459;recipient_name:John;country_code:UA;address:Kyiv;purpose:test,BI20,test swift,reference_id:example_ref1,meta:value;key:another_value
payment_card_usd,50,card_number:5519283812030000,BI30,test cards,"",""

The same example as a CSV file →

Create a Batch in the Dashboard

Click the +New button in the Dashboard (Payouts → Batch Payouts), and upload the prepared CSV file.

+New Button

Upload File

Required fields:

  • the currency account for the write-offs: if the currency of the selected payment service differs, we convert the funds on the current exchange rate
  • the batch name

The single item reference ID is created by connecting two elements: the batch ID and the payout reference_id specified in the table's corresponding CSV cell.

This final reference ID must be unique. If you use the same batch file several times without changing the reference_id values in the rows, you should specify the different batch IDs. Or leave the ID field blank: if the batch ID is not defined, it will be set automatically by the date and time of creation (as yyyyy-mm-ddThh-mm-ss).

Check Items and Process

We validate the resulting payout batch at the initial stage. The platform verifies that the specified services are available for payouts and that all the parameters are rightly set. Rows with errors will be skipped at the processing stage.

Batch payout

Before processing, you can edit items in the batch overview line by line. To do so, choose Edit in the drop-down menu:

Choose the option Edit an item

When all checks are completed, you can click the Process button and start processing the batch payouts.

And if a part of transactions is still in ready status (prepared but not sent), you can stop processing with the Terminate button.

Processing

Check the Result

Processed transaction data are displayed in the Batch Payouts section with the batch and in the Payouts section as single payouts:

Payout

If you added a customer object with a reference_id property, you could also see the related payout in the customer data record.

Customer data